TERMS OF USE
The present website (www.4Seasons.bio) is the electronic store for the sale of products through the internet (hereinafter “Store”) of the company with the name “G. SOUVATZOGLOU AND V. SOUVATZOGLOU OE” with TIN 997864728, D.O. Y D ‘Athens based in Athens, Nikis Street no. 30 (hereinafter “Company”). The terms of use of the Online Store are included in a clear, precise and understandable way. Furthermore, any contract concluded through the Online Store is governed by the terms mentioned herein as well as those, as the case may be agreed between the parties. Any other terms are expressly excluded. Without prejudice to the principle of good faith and the users of transactional ethics as well as, in general, to the provisions governing legal acts, especially those concluded remotely (where applicable), any user who enters and uses the services of the Online Store is deemed to consent and unconditionally accept the terms set forth herein, without exception. If a user does not agree with these terms, he must abstain from using the Online Store and from any transaction with it.
2. RIGHTS, OBLIGATIONS AND RESPONSIBILITY OF THE PARTIES
The Store may contain links or indications regarding other websites owned and operated by third parties. The Company does not handle or control and therefore does not bear any responsibility for any information, product or service contained therein. Therefore, for any problem that arises during their visit or use, you should contact directly the legal representatives of these websites, who are responsible for the provision of their services. The Store may, for any reason and without notice, change these Terms but will make every effort to indicate any changes to these terms with a notice on the home page. The continued use of this website by users after the effective date of any changes to these Terms will be construed as acceptance by the users of these changes.
The Company does not represent in any way that the information contained in the documents and announcements published on this server is appropriate for any purpose. Any such document and related graphic representation is provided “as is” without any warranty of any kind.
The Company does not bear any responsibility or obligation to compensate for any damage (including compensation for non-pecuniary damage) arising from the inability to provide support services.
By using it, the user declares that he agrees that the use is made at his own risk and acknowledges that, although the Company makes every effort to provide high quality services, it is not possible to guarantee that there will be no interruptions in use or errors in the content of the online store. The photos of the goods are indicative. The user can examine the goods in the physical stores of the Company, provided that the availability of a code may differ from store to store.
The user of the Online Store (which includes any person who uses the online store, with or without rights of use, with or without connection, as well as anyone who is legally liable for acts of a third party who uses it, eg legal aid or the legal guardian of a minor) declares that he / she is legally capable of concluding a contract with the Company through the Online Store, as well as making use of the Online Store under the terms and conditions mentioned here. Also, as long as the use of the Online Store is made after connecting to it with the user’s login details, he accepts that he is personally and financially responsible for each use of the Online Store, even if the use of the Online Store is made by others, e.g. χ. persons residing with him. The registered user agrees to prohibit any use of the Online Store by minors who use his account or name. The user is free to use the Online Store in accordance with these terms, the law and good manners. The responsibility for the contents of the transactions lies solely with the user. The Company does not exercise any kind of correction or intervention in the data transferred by the user, who must fill in the fields correctly in the online contact forms.
The user agrees and undertakes not to use the online store for:
a. Posting, publishing or transmitting in any way any content that is or may be deemed for any reason immoral (offends good morals, social values, minority, etc.) or illegal or, in general, offends, harms or damages the Company or anyone third and their legal property,
b. Posting, publishing or transmitting in any way any content for which users are not entitled to transmit in accordance with the law or applicable contracts (such as inside information, property and confidential information acquired or disclosed as part of an employment relationship or covered by agreements as well as any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of the software or contains malicious software for the purpose of interrupting, causing damage to, destroying or equipping the operation of any software or hardware computers,
c. Any other intentional or unintentional violation of applicable law,
d. Any collection or storage of personal data about other users.
Without prejudice to any other rights of the company, any use contrary to the above may result in termination of the services provided without notice. The user agrees that the management, employees, associates and shareholders of the Company are not responsible for any breach of the above obligations by the User.
3.A.Order
To place an order (eg purchase of goods) through the Online Store requires registration on the site (using “username” and “password”). During the purchase process the user will be asked to login (if already registered) or to state the address to which the goods will be sent. If the user wishes, he can either state a password, and thus his data will be saved for future transactions or not declare a password, so in future transactions he will have to repeat the declaration of the relevant data. Only name, mailing address, contact phone number and e-mail are required to register. This information remains strictly confidential in accordance with the detailed information in this paragraph concerning Personal Data.
Orders are made in writing online by completing and sending the relevant form available in the online store. The order is completed at the moment when the user receives an update of the order status with the indication “Sent”. Other updates on the status of the order appear on the user’s screen and are sent by e-mail to the contact email address entered by the user. During the processing of each registered order, the stock availability of the ordered products is confirmed. In case the availability or delivery time differs from the one indicated on the page of the goods, the user will receive relevant information. Before sending the order, the user, in addition to knowing the terms hereof, takes note of the following information:
a. That the counterparty of the user is the Company, the full details of which are mentioned here,
b. The main characteristics of the goods ordered,
c. The total price of the goods, including VAT. and any other charges and, where applicable, any additional shipping, delivery or postage charges and any other charges,
d. The payment, delivery, execution arrangements, the deadline within which the Company undertakes to deliver the goods,
e. That the user can submit any complaint in any way and in particular by phone to 210 3229078 or by e-mail to info@4seasons.bio and that the Company, after examining the complaint will contact the user as soon as possible ,
f. Given the use of the internet as a means of distance communication for ordering products, there is no user charge on behalf of the Company for the use of the Online Store,
g. That the Company strictly adheres to the Code of Ethics of the “Hellenic Association of Distance Selling Businesses and Electronic Commerce” (EPAM) – a copy of which can be obtained at the electronic address http://www.enepam.gr – in which the user can also address any complaints or requests for redress.
The Company does not bear any responsibility and does not cover differences in the prices of products purchased from a physical store of the Company and the user found afterwards the existence of a lower price in the online store or vice versa.
Any product offers are valid until stocks run out.
The Company is not responsible for any errors in features, photos and product prices listed in the online store and can not guarantee that there will be no errors for any reason when entering and / or updating the features and / or price of a product.
The Company provides the possibility of ordering the goods available through the online store or receiving the goods from the Company’s physical store or transfer / delivery of the products, which is done with the care of the Company at the address stated by the user. The use of the transfer service will be done after informing the consumer about its cost and any discounts offered by the company. The user has the option to select through the online store the item (s) he wishes to buy as well as the physical store of receipt of the purchased product or the delivery of the purchased products to the address stated by paying the purchase price in cash or card, upon receipt of the goods at the physical store. This order will be valid from the moment the user receives an informative e-mail about the dates of receipt of the order from the physical store or delivery to his address and for as long as it is mentioned in the said e-mail. If a user abuses this possibility (eg repeated order without receipt from the store or repeated order without receipt at the address stated), the Company may reject and refuse the order. According to Directive 2013/11 / EC, which was incorporated in Greece with JM 70330/2015, the possibility of electronic settlement of consumer disputes with the Alternative Dispute Resolution procedure (ADR) is now provided throughout the European Union. If the customer has the status of a consumer (ie a natural person acting outside the professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR process through the single pan-union platform for electronic dispute resolution (platform ADR).
4. INTELLECTUAL PROPERTY
The Online Store includes intellectual property material that belongs to the Company and is protected by law. All contents of the Online Store are the intellectual property of the Company (or third parties contracted with it) and are protected by Greek and international law. In particular, the copyright of the content of the Online Store, including, without limitation, all documents, files, texts, images, graphics, components and code contained therein as well as the general image of the Store, constitute intellectual and industrial property of the Store unless otherwise specified and protected by the relevant provisions of Greek Community and international law.
The appearance of this material in the online store in no case implies transfer or assignment of their license or right of use.
The online store authorizes users to copy and print excerpts or documents from this website (except for third-party content and designated as such) for their non-commercial use, as any copies or excerpts of of these documents or pages obtained retains all copyright or other proprietary notices and any disclaimer contained therein. Except for this limited license, nothing in the Store shall be construed to warrant any other right or license relating to any copyright, patent or trademark of the Store and the Company or any third party. All logos of the Store and its trademarks may not be used or reproduced without the prior written consent of the Company.
Unless otherwise specified, the copying for commercial purposes, modification or reproduction of part or all of the contents of this website in any form, based on it and / or its content, or the integration into other websites, of the electronic systems recovery, is prohibited. No link can be included in any other website without the prior written approval of the Company.
6. DELIVERY / RECEIPT OF PRODUCTS
The goods can be sent by the Company to the place indicated by the user in the order form. Shipping costs depend on the total weight of the order, the shipping method and the place of destination.
Exact shipping costs are automatically displayed in the shopping cart and there is a choice of alternative shipping or receiving methods.
The Company will make every effort to send the products, within the stipulated time that you will indicate in the email or sms that will be sent to you.
The Company is not responsible for delays in execution (including delivery) due to cases that can not be attributed to the fault of the Company or due to force majeure and therefore the Company is entitled to an extension of execution time. Force Majeure means any event that is outside the Company’s sphere of control and which could not anticipate and prevent and results in the Company’s inability to fulfill, in whole or in part, any of its obligations under the contract. If such incidents last for more than one month, the contract can be terminated by either party without compensation.
7. RIGHT CANCELLATION, RIGHT OF WITHDRAWAL AND RIGHT OF REPLACEMENT
The user may, using any means of communication, cancel an order placed with any means of communication, so that it is not executed, provided that it has not already been executed (orders that are in the process of “Pending” or “In process” or ” Ongoing”).
8. NEWSLETTERS – NEWSLETTERS
The Company through its online store uses your e-mail address (e-mail), provided you have stated your consent through the special registration fields, to advertise its products and services. You reserve the right to access your personal data held by the Company as well as the data of your consent, in accordance with the provisions of EU regulation 2016/679 and the relevant implementing National Law.
Newsletters are sent only to users and subscribers who have chosen to receive them and are fully technically compatible with the rules of sending mail.
Our website http://www.4seasons.bio allows Newsletter subscribers to unsubscribe from the recipient list. When a subscriber chooses to unsubscribe from the recipient lists, then his email is permanently deleted. Newsletter subscribers’ emails are used for this purpose only and for no other purpose. The newsletters that the public receives by subscribing to the mailing lists are the intellectual property of the Company and are therefore protected by the relevant provisions of Greek law and international conventions. The Company reserves the right not to register a person in the recipient lists or to delete him from them.
9. PERSONAL DATA
Thank you for visiting our Online Store or for contacting us via email.
We at our Online Store, consider the protection of the personal data of those who visit our website extremely important. That is why we have taken the necessary steps to comply with all the rules for the protection of personal data. We handle “personal data” in accordance with European Legislation and any other applicable legislation in relation to the storage, processing, access and transfer of personal data.
Our website http://www.4seasons.bio, which always displays the privacy policy (“the Policy”) (link) and that asks you for any information, collects, maintains and secures this personal information in accordance with current legislation and applicable regulations and directives. This policy applies to personal information (as defined below) that you have provided yourself and through media (such as websites, e-mail and other online tools) to which there is a link to this policy.
This policy does not apply to personal information collected from sources and media outside the internet, except where such personal information has been provided to us in writing.
We only collect personal data in relation to you, if you choose to provide it to us. We do not share any personal data with third parties for their own commercial use, unless you have expressly authorized us to do so. Please review the privacy policy (“the policy”) to learn more about how we collect, use, share and protect information online. Indicatively, we mention the
• Information collected
• Your choices
• Security
• Links to other websites
• Statement on the privacy of minors
• Additional information about our websites
• How to contact our Store
• Automatically collected Information
Information collected
Our Online Store generally uses two ways to collect personal information online:
Information we receive
– Personal information: You can visit our website without giving us any personal information. We may collect your personally identifiable information (such as name, address, telephone, e-mail address and other personal information) only if you choose to provide it to us.
– Aggregate information: In some cases also, we remove personally identifiable information from data you have provided to us and retain it in aggregate form. We may also combine this data with other information to generate anonymous, aggregated statistical data (eg number of visitors, Internet service provider domain name), which help us to improve our products and services.
In addition, by using the Online Store, the user acknowledges that when purchasing products through it it is necessary to provide certain information related to Personal Data, which will be processed and embedded in files, which have previously been notified to the competent Authority. and for which the Company is designated as a Controller. The Company does not collect Sensitive Personal Data (eg age), unless requested by the user for commercial reasons (eg ten years of age, for the purpose of choosing a cosmetic intended for the specific age group).
The purpose of the collection and processing of Personal Data is to record the contractual relationship with the Company, control, improve and adapt to preferences and choices related to goods and shipping by electronic or traditional means of administration, technology, organization and / and commercial information for the Company. The user has the right to have access to the file at any time and to request the correction or deletion of any data concerning him.
The Company guarantees the confidentiality and security of Personal Data, however it may disclose to the competent Public Authorities Personal Data or any other information it holds or is accessible through its systems, if this is dictated by an applicable law provision.
The user guarantees and bears the responsibility for the truth, accuracy, validity, authenticity, relevance and appropriateness of the Personal Data that he discloses to the Company.
The Company, subject to the explicit consent of the user, provides users with the opportunity to be informed about new goods available on the market and any other offers, payment arrangements, etc. by sending advertising – informational messages to their e-mail or mail address or via telephone. In any case, the user can stop receiving advertising messages at any time.
When the user sends any request to the Company, the information provided to it is confidential and will be used only for the requested action. The content is not transferred to a third party except to the directly interested recipient and to a legal authority, if requested by the Company or in the event that the content of the message is offensive or harmful to the Company or third parties whose interests the company must defend ( third party users, suppliers, etc.).
Your choices
You have several options regarding the use of our website. You may decide that you do not wish to post any personally identifiable information by not entering this information into any fields on our website and by not using any available personalized service, if any. If you choose to submit your personal data, you have the right to view and correct or delete this data at any time by accessing your application. Some websites may ask your permission for specific uses of your information and you may either agree to or refuse to use it. If you choose specific uses or communications, such as sending online newsletters, you will be able to unsubscribe at any time by following the instructions in each communication. If you decide to unsubscribe from a service or service, we will arrange for your data to be removed immediately, although we may request additional information before we can process your request.
As described below, if you wish to prevent the receipt of cookies so that you can not be identified while browsing our websites, you can set your browser to refuse the receipt of cookies or to notify you each time they are sent to you.
Security
Our online store uses technology and security measures, rules and other procedures to protect your personal data from any unauthorized access, misuse, disclosure, loss or destruction. To ensure the confidentiality of your data, our website also uses firewalls and password protection programs in accordance with international market standards. It is, however, your responsibility to ensure that the computer you are using is sufficiently secure and protected against malicious software such as viruses, etc. Be aware that without adequate security measures (eg secure configuration of your browser, updated antivirus software, effective firewall, non-use of software from dubious sources, etc.) there is a risk of the data as well as the codes you use to protect access to your data, to be disclosed to unauthorized
Links to other websites
Our website may contain links to a number of websites which may contain useful information for our visitors. This Privacy Statement does not apply to these websites, and we encourage you to visit them directly for their privacy policy.
Declaration of the privacy of minors
Our website is aimed at an adult audience. We do not collect personally identifiable information from anyone we know to be under the age of 18 without the prior verifiable consent of their legal representative. His legal representative has the right, at his request, to see what information was given by the minor and / or to request their deletion.
Update of the privacy statement
From time to time our Online Store may revise the content of the online privacy statement. These changes will appear immediately on this page which we ask you to visit frequently. Your continued use of our website will indicate your consent to the use of the new information.
How to contact our Store
To ask us questions or if you wish our Online Store to change or modify your profile, please contact us in writing at the following address: info@4seasons.bio
Automatically collected Information
Certain types of information are collected automatically, every time you come in contact with our websites as well as through certain emails that we exchange. The automated technologies we use may include, for example, web servers / IP addresses (web server log), cookies and web beacons (as detailed in the Cookies Policy of our website https://www.4seasons.bio/ cookies policy / )
10. OTHER TERMS
The protection of personal data is governed by the principles of EU Regulation 2016/679 and the relevant implementing National Law.
The use of the Online Store and any contract concluded through it is governed by Greek Law, in particular the laws governing issues related to e-commerce, distance selling and consumer protection, and falls under the exclusive jurisdiction of the courts of Athens, by explicit extension of competence
Any of the above terms becomes contrary to applicable law, automatically ceases to apply, without prejudice to the validity of the other terms. If any part of the contract concluded through the Store proves invalid or unenforceable by a court decision, the remaining contract will continue to be valid.
The Company may enter into an agreement for the assignment of its obligations to an appropriate third party. Otherwise, neither party will be entitled to assign or transfer its rights or obligations.
All notifications must be made in writing by hand or by mail.
The above terms constitute the entire agreement with the Company, which reserves the right to modify or renew or delete all terms herein, without notice. The modification or renewal will take effect as soon as this text is informed of any change.